Shipping Policy

Last updated: August 20, 2026

Fundy Flight Discs currently ships throughout Canada. We aim to process orders quickly, provide clear delivery expectations, and work fairly with customers when shipping problems occur.

Order Processing

Orders are normally processed within 0–1 business day, with many orders processed the same day they are placed.

Orders placed before 7:00 p.m. Atlantic Time may be handed off to the shipping carrier the same business day when possible.

Orders placed after 7:00 p.m. are normally handed off to the carrier on the next business day, typically by approximately 4:00 p.m.

We may prepare and pack orders seven days a week. However, our standard carrier-handling days are Monday through Friday.

Orders placed or prepared on weekends or holidays may not be accepted or begin moving through the carrier's network until the next business day.

Shipping Rates

Our standard Canadian shipping rates are:

• New Brunswick, Nova Scotia, and Prince Edward Island: $7.99 flat-rate shipping

• All other Canadian provinces and territories, including Newfoundland and Labrador: $11.99 flat-rate shipping

Free Shipping

Orders qualify for free shipping based on the merchandise subtotal before tax.

• New Brunswick, Nova Scotia, and Prince Edward Island: Free shipping on orders of $75 or more before tax

• All other Canadian provinces and territories: Free shipping on orders of $100 or more before tax

Estimated Delivery Times

Estimated delivery times begin once the order has been accepted by the shipping carrier.

New Brunswick, Nova Scotia, and Prince Edward Island

Estimated transit time:

1–2 business days

All Other Canadian Destinations

Estimated transit time:

2–5 business days

Carrier transit days are generally Monday through Friday.

Delivery times are estimates and are not guaranteed arrival dates. Weather, holidays, remote destinations, carrier delays, transportation disruptions, unusually high shipping volumes, and other circumstances outside our control may result in longer delivery times.

Tracking

Shipped orders include tracking whenever available through the selected shipping service.

Once tracking information is available, customers can use it to follow their shipment through the carrier's network.

Local Pickup

Local pickup is available.

Customers choosing local pickup should review our current posted business hours before arriving.

Customers are welcome to call or send us a direct message in advance to let us know when they intend to pick up their order.

Pickup is available during our posted business hours or at another time arranged directly with Fundy Flight Discs.

Local Delivery

Local delivery may be available upon request for addresses located within 10 km of our store.

Local delivery is available for a flat rate of $10 and is subject to availability and prior arrangement with Fundy Flight Discs.

Canadian Addresses and PO Boxes

We ship to valid delivery addresses throughout Canada, including PO boxes where supported by the selected shipping carrier.

Customers are responsible for providing complete and accurate shipping information when placing an order.

Incorrect Shipping Information

If a customer provides an incorrect or incomplete shipping address, Fundy Flight Discs will make a reasonable effort to help correct the issue when possible.

If the order has already been shipped, additional shipping or reshipping costs resulting from incorrect customer-provided information may be the customer's responsibility.

If a shipment is returned to Fundy Flight Discs because of an incorrect or incomplete address, refusal of delivery, or failure to collect the shipment, additional shipping charges may apply before the order can be sent again.

If the shipping error was made by Fundy Flight Discs, we will take responsibility for correcting it at no additional shipping cost to the customer.

Heavy or Unusually Large Orders

Our standard shipping rates apply to normal customer orders.

In rare circumstances, an unusually heavy, oversized, or large order may create a shipping cost substantially beyond what can reasonably be covered by our standard shipping rates.

If this occurs, Fundy Flight Discs will contact the customer before shipping the order.

We will explain the situation and discuss the available options before proceeding with any additional charge or change to the order.

Customers will not be charged an unexpected additional shipping fee without being contacted first.

Lost Packages

If tracking suggests that an order has been lost or has stopped moving for an unusual period of time, please contact Fundy Flight Discs.

We will first work with the shipping carrier to locate the package and, when appropriate, open a missing-package or insurance claim.

Customers will not be held financially responsible for a package that is confirmed lost when they provided complete and accurate delivery information.

If a shipment is confirmed lost, Fundy Flight Discs will work with the customer to provide a fair resolution. Depending on the circumstances, this may include:

• Replacing the missing products

• Providing equivalent store credit

• Providing a refund when replacement or store credit is not a reasonable solution

Whenever practical, Fundy Flight Discs may wait for the carrier's investigation to be completed or for the shipment to be officially considered lost before issuing a replacement, store credit, or refund.

Fundy Flight Discs will handle applicable carrier claims directly with the shipping carrier.

If a package is lost or returned because the customer provided an incorrect or incomplete address, failed to collect the shipment, or refused delivery, the customer may be responsible for additional shipping or reshipping costs.

Our goal is to ensure customers receive the value they paid for while allowing reasonable time to investigate shipping issues and recover losses through the carrier when possible.

Damaged Shipments

If an order arrives damaged, please contact Fundy Flight Discs as soon as reasonably possible.

To help us resolve the issue, we recommend providing:

• Your order number

• Photos of the damaged packaging

• Photos of any damaged products

• A brief description of the damage

We will review the situation with you and determine an appropriate solution.

Depending on the circumstances, this may include:

• Replacement of the damaged product

• Store credit

• A refund when another solution is not reasonable

Fundy Flight Discs will handle any applicable carrier claim separately so customers do not have to manage the claim on our behalf.

Returns and Return Shipping

Customers are generally responsible for the cost of shipping an eligible return back to Fundy Flight Discs.

If the return is necessary because Fundy Flight Discs shipped an incorrect product, made an error with the order, or is otherwise responsible for the issue, Fundy Flight Discs will cover the appropriate return shipping cost.

Please review our Refund Policy for complete information regarding return eligibility, return periods, product condition requirements, refunds, exchanges, and other return conditions.

International Shipping

Fundy Flight Discs currently ships within Canada only.

International shipping is not currently available.

Shipping Questions

If you have questions about shipping, delivery, tracking, local pickup, local delivery, or an existing order, please contact us.

Email: brandon@fundyflightdiscs.ca

You can also send us a message through the Contact section of our website at FundyFlightDiscs.ca.

We will make a reasonable effort to resolve shipping questions and unusual delivery situations fairly for both the customer and Fundy Flight Discs.